Spotter TOS
1. Introduction
Please read these Terms of Use (these "Terms") carefully as they govern your use of (which includes access to) Spotter’s personalized services for finding loads, viewing pricing, and other content, including all of our websites and software applications that incorporate or link to these Terms (collectively, the "Spotter Service") and any loads, pricing data, or other material that is made available through the Spotter Service (the "Content").
Use of the Spotter Service may be subject to additional terms and conditions presented by Spotter, which are hereby incorporated by this reference into these Terms.
By signing up for, or otherwise using, the Spotter Service, you agree to these Terms. If you do not agree to these Terms, then you must not use the Spotter Service or access any Content.
THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH IN SECTION 6 BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND.
Service Provider
These Terms are between you and spotter
Age and eligibility requirements
BY USING THE SPOTTER SERVICE, YOU AFFIRM THAT YOU ARE 18 YEARS OR OLDER TO ENTER INTO THESE TERMS, OR, IF YOU ARE NOT, THAT YOU ARE 13 YEARS OR OLDER AND HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THESE TERMS. Additionally, in order to use the Spotter Service and access any Content, you represent that: you reside in the United States, and any registration and account information that you submit to Spotter is true, accurate, and complete, and you agree to keep it that way at all times.
2. The Spotter Service Provided by Us
Spotter Service options
We provide numerous Spotter Service options. Certain Spotter Service options are provided free-of-charge, while other options require payment before they can be accessed (the "Paid Subscriptions"). We may also offer special promotional plans, memberships, or services, including offerings of third-party products and services. We are not responsible for the products and services provided by such third parties.
Service limitations and modifications
We use reasonable efforts to keep the Spotter Service operational. However, our service offerings and their availability may change from time to time, without liability to you; for example: * The Spotter Services may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements. * We aim to evolve and improve the Spotter Service constantly, and we may modify, suspend, or stop (permanently or temporarily) providing all of part of the Spotter Service (including particular functions, features, subscription plans, and promotional offerings); * Spotter has no obligation to provide any specific content through the Spotter Service. Spotter has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.
3. Your Use of the Spotter Service
Creating a Spotter account
You may need to create a Spotter account to use all or part of the Spotter Service. Your username and password are for your personal use only and should be kept confidential. You understand that you are responsible for all use (including any unauthorized use) of your username and password.
Spotter may reclaim, or require you to change, your username for any reason.
Your rights to use the Spotter Service
Access to the Spotter Services
Subject to your compliance with these Terms (including any other applicable terms and conditions), we grant to you limited, non-exclusive, revocable permission to make personal, non-commercial use of the Spotter Service and the Content (collectively, "Access"). This Access shall remain in effect unless and until terminated by you or Spotter. You agree that you will not redistribute or transfer the Spotter Service or the Content.
The Spotter software applications and the Content are licensed, not sold or transferred to you, and Spotter and its licensors retain ownership of all copies of the Spotter software applications and Content even after installation on your Devices.
Spotter’s Proprietary Rights
The Spotter Service and the Content are the property of Spotter or Spotter's licensors. All Spotter trademarks, service marks, trade names, logos, domain names, and any other features of the Spotter brand ("Spotter Brand Features") are the sole property of Spotter or its licensors. These Terms do not grant you any rights to use any Spotter Brand Features whether for commercial or non-commercial use.
You agree not to use the Spotter Service, the Content, or any part thereof in any manner not expressly permitted by these Terms.
Payments and cancellation
Billing
You may purchase a Paid Subscription directly from Spotter or through a third party either by: * paying a subscription fee plus applicable taxes in advance on a monthly basis or some other recurring interval disclosed to you prior to your purchase; or Tax rates are calculated based on the information you provide and the applicable rate at the time of your monthly charge. If you purchase access to a Paid Subscription through a third party, separate terms and conditions with such third party may apply to your use of the Spotter Service in addition to these Terms. Please contact the third party regarding any refunds or to manage your subscription.
Price and tax changes
Spotter may from time to time make changes to Paid Subscriptions, including recurring subscription fees, the Pre-Paid Period (for periods not yet paid), or Codes, and will communicate any price changes to you in advance. Price changes will take effect at the start of the next subscription period following the date of the price change and, by continuing to use the Spotter Service after the price change takes effect, you will have accepted the new price. If you do not agree to a price change, you can reject the change by unsubscribing from the applicable Paid Subscription prior to the price change going into effect. Tax rates are based on the rates applicable at the time of your monthly charge. These amounts can change over time with local tax requirements in your country, state, territory, county, or city. Any change in tax rate will be automatically applied based on the account information you provide.
Renewal and Cancellation
With the exception of Paid Subscriptions for a Pre-Paid Period, your payment to Spotter or the third party through which you purchased the Paid Subscription will automatically renew at the end of the applicable subscription period, unless you cancel your Paid Subscription before the end of the then-current subscription period. Contact our Customer Support team _here_ (https://support.spotify.com/us/contact-spotify-support/?_ga=2.242801345.2113527512.1615794512-1876599584.1615794512) for instructions on how to cancel. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the free version of the Spotter Service. We do not provide refunds or credits for any partial subscription periods, except as expressly stated in these Terms.
If you have purchased a Paid Subscription using a Code, your subscription will automatically terminate at the end of the period stated with your Code, or when there is an insufficient pre-paid balance to pay for the Spotter Service.
4. Content and Intellectual Property Rights
Licenses that you grant to us
Feedback
If you provide ideas, suggestions, or other feedback in connection with your use of the Spotter Service or any Content ("Feedback"), such Feedback is not confidential and may be used by Spotter without restriction and without payment to you. Feedback is considered a type of User Content under these Terms.
Your Device
You also grant to us the right (1) to allow the Spotter Service to use the processor, bandwidth, and storage hardware on your Device in order to facilitate the operation of the Spotter Service, (2) to provide advertising and other information to you, and (3) to allow our business partners to do the same.
Content experience
In any part of the Spotter Service, the Content that you access, including its selection and placement, may be influenced by commercial considerations, including Spotter’s agreements with third parties.
Some Content licensed by, provided to, created by, or otherwise made available by Spotter (e.g., podcasts or shows) may incorporate advertising or other promotional messages.
5. Customer Support, Information, Questions, and Complaints.
Customer support, information, questions, complaints
For customer support with account- and payment-related questions ("Customer Support Queries"), please contact us at sales@spotter.ai
If you have any questions concerning the Spotter Service or these Terms (including any additional Spotter terms and conditions incorporated herein), please contact us at sales@spotter.ai
6. Problems and Disputes
Suspending and terminating the Spotter Service
These Terms will continue to apply to you until terminated by either you or Spotter. Spotter may terminate these Terms (including any additional terms and conditions incorporated herein) or suspend your access to the Spotter Service at any time if we believe you have breached any of these Terms, if we stop providing the Spotter Service or any material component thereof, or as we believe necessary to comply with applicable law. If you or Spotter terminate these Terms, or if Spotter suspends your access to the Spotter Service, you agree that Spotter shall have no liability or responsibility to you, and (except as expressly provided in these Terms) Spotter will not refund any amounts that you have already paid. You may terminate these Terms at any time, in which case you may not continue accessing or using the Spotter Service.
The following sections shall survive termination: Sections 2 (The Spotter Service Provided by Us), 3 (Your Use of the Spotter Service) (except as set forth therein), 4 (Content and Intellectual Property Rights), 6 (Problems and Disputes), 7 (About These Terms), as well as any other sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination of these Terms.
Warranty disclaimers
THE SPOTTER SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. FURTHER, SPOTTER DISCLAIMS ANY EXPRESS, IMPLIED, AND STATUTORY WARRANTIES REGARDING THE CONTENT, INCLUDING WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NEITHER SPOTTER NOR ANY OWNER OF CONTENT WARRANTS THAT THE SPOTTER SERVICE OR CONTENT IS FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. IN ADDITION, SPOTTER MAKES NO REPRESENTATION REGARDING, NOR DOES IT WARRANT OR ASSUME ANY RESPONSIBILITY FOR, ANY THIRD-PARTY APPLICATIONS (OR THE CONTENT THEREOF), USER CONTENT, DEVICES OR ANY PRODUCT OR SERVICE ADVERTISED, PROMOTED OR OFFERED BY A THIRD PARTY ON OR THROUGH THE SPOTTER SERVICE OR ANY HYPERLINKED WEBSITE, AND SPOTTER IS NOT RESPONSIBLE FOR ANY TRANSACTIONS BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF THE FOREGOING. NO ADVICE OR INFORMATION WHETHER ORAL OR IN WRITING OBTAINED BY YOU FROM SPOTTER SHALL CREATE ANY WARRANTY ON BEHALF OF SPOTTER. WHILE USING THE SPOTTER SERVICE, YOU MAY HAVE ACCESS TO EXPLICIT CONTENT FILTERING FEATURES, BUT USE OF THESE FEATURES MAY STILL RESULT IN SOME EXPLICIT CONTENT BEING SERVED AND YOU SHOULD NOT RELY ON SUCH FEATURES TO FILTER ALL EXPLICIT CONTENT. THIS SECTION APPLIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the exclusion and limitations in this section may not apply to you.
Limitation of liability and time for filing a claim
YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE SPOTTER SERVICE IS TO UNINSTALL ANY SPOTTER SOFTWARE AND TO STOP USING THE SPOTTER SERVICE. YOU AGREE THAT SPOTTER HAS NO OBLIGATION OR LIABILITY ARISING FROM OR RELATED TO THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF MADE AVAILABLE THROUGH OR IN CONNECTION WITH THE SPOTTER SERVICE, AND WHILE YOUR RELATIONSHIP WITH SUCH THIRD-PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO SPOTTER, FOR ANY PROBLEMS OR DISSATISFACTION WITH ANY THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF, IS TO UNINSTALL OR STOP USING SUCH THIRD-PARTY APPLICATIONS. IN NO EVENT WILL SPOTTER, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES ARISING OUT OF THE USE OF OR INABILITY TO USE THE SPOTTER SERVICE, DEVICES, THIRD-PARTY APPLICATIONS, OR THIRD-PARTY APPLICATION CONTENT, REGARDLESS OF LEGAL THEORY, WITHOUT REGARD TO WHETHER SPOTTER HAS BEEN WARNED OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; OR (3) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SPOTTER SERVICE, THIRD-PARTY APPLICATIONS, OR THIRD-PARTY APPLICATION CONTENT MORE THAN THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO SPOTTER DURING THE TWELVE MONTHS PRIOR TO THE FIRST CLAIM; OR $30.00.
For clarification, these Terms do not limit Spotter’s liability for fraud, fraudulent misrepresentation, death or personal injury to the extent that applicable law would prohibit such a limitation.
ANY CLAIM ARISING UNDER THESE TERMS MUST BE COMMENCED (BY FILING A DEMAND FOR ARBITRATION OR FILING AN INDIVIDUAL ACTION UNDER THE ARBITRATION AGREEMENT BELOW) WITHIN ONE (1) YEAR AFTER THE DATE THE PARTY ASSERTING THE CLAIM FIRST KNOWS OR REASONABLY SHOULD KNOW OF THE ACT, OMISSION, OR DEFAULT GIVING RISE TO THE CLAIM; AND THERE SHALL BE NO RIGHT TO ANY REMEDY FOR ANY CLAIM NOT ASSERTED WITHIN THAT TIME PERIOD.
Indemnification
You agree to indemnify and hold Spotter harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of or related to: (1) your breach of any of these Terms (including any additional Spotter terms and conditions incorporated herein); (2) any User Content you post or otherwise contribute; (3) any activity in which you engage on or through the Spotter Service; and (4) your violation of any law or the rights of a third party.
Governing law, mandatory arbitration and venue
Governing law and jurisdiction
These Terms are governed by and shall be construed in accordance with the laws of the State of California, United States of America, without regard to California's choice or conflicts of law principles. Further, you and Spotter agree to the jurisdiction of the federal and state courts located in Northern California, California, to resolve any dispute, claim, or controversy that relates to or arises in connection with these Terms or the Spotter Service that is not subject to mandatory arbitration under the Arbitration Agreement below, and waive any jurisdictional, venue or inconvenient forum objections to such courts.
ARBITRATION AGREEMENT
This Arbitration Agreement section sets forth the terms and conditions pursuant to which disputes, claims and controversies between you and Spotter will be resolved through arbitration ("Arbitration Agreement").
Dispute resolution and arbitration
You and Spotter agree that any dispute, claim, or controversy between you and Spotter arising in connection with or relating in any way to these Terms or to your relationship with Spotter as a user of the Spotter Service (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of these Terms) will be determined by mandatory binding individual (not class) arbitration. You and Spotter further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including any objections with respect to the existence, scope or validity of the Arbitration Agreement or to the arbitrability of any claim or counterclaim. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. The arbitrator must follow these Terms and can award the same damages and relief as a court (including attorney fees and costs only where allowable under applicable law), except that the arbitrator may not award any relief, including declaratory or injunctive relief, benefiting anyone but the parties to the arbitration. This arbitration provision will survive termination of these Terms.
Exceptions
You and Spotter both agree that nothing in this Arbitration Agreement will be deemed to waive, preclude, or otherwise limit either of our rights, at any time, to bring an individual action (1) in a U.S. small claims court or (2) in a court of law, in accordance with the jurisdiction and venue described in the Dispute Resolution and Arbitration section above, seeking (a) only temporary or preliminary individualized injunctive relief, pending a final ruling from the arbitrator or (b) public injunctive relief, pending a ruling on the substance of such claim from the arbitrator. In addition, this Arbitration Agreement doesn't stop you or us from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf (or vice versa).
No class Or representative proceedings; class action waiver
YOU AND Spotter AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Spotter agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding. The arbitrator may award injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.
Arbitration rules
Either you or we may start arbitration proceedings. Any arbitration between you and Spotter will take place under the Consumer Arbitration Rules of the American Arbitration Association ("AAA") then in force (the "AAA Rules"), as modified by this Arbitration Agreement. You and Spotter agree that the Federal Arbitration Act applies and governs the interpretation and enforcement of this provision (despite the choice of law provision above). The AAA Rules, as well as instructions on how to file an arbitration proceeding with the AAA, appear at _adr.org_ (https://adr.org/), or you may call the AAA at 1-800-778-7879 (tel:18007787879).
Any arbitration hearings will be conducted by phone or videoconference to the extent possible, but if the arbitrator determines that a hearing should be conducted in person, the locale for such hearing shall be determined by the arbitrator in accordance with the AAA Rules.
If you choose to file an arbitration proceeding and you are required to pay a filing fee, Spotter will reimburse you for that filing fee, unless your claim is for greater than US $10,000, in which case you will be responsible for the filing fee. Spotter will pay any other arbitration fees, including your share of arbitrator compensation, unless otherwise required by AAA Rules or court order. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator's ruling on the merits.
Enforceability
If this Arbitration Agreement is invalidated in whole or in part, the parties agree that the exclusive jurisdiction and venue described in the 'Governing law and jurisdiction' section above shall govern with respect to any aspect of any dispute, claim or controversy that, as a result of such invalidation, is no longer governed by this Arbitration Agreement.
7. About These Terms
Spotter Service options
Under applicable law, you may have certain rights that can't be limited by a contract. These Terms are in no way intended to restrict those rights.
Changes
We may make changes to these Terms (including any additional Spotter terms and conditions incorporated by reference herein) from time to time by notifying you of such changes by any reasonable means, including by posting the revised Terms on the applicable Spotter Service (provided that, for material changes, we will seek to supplement such notice by email, an in-service pop-up message or other prominent notice within the Service, or other means). Any such changes will not apply to any dispute between you and us arising prior to the date on which the Terms were changed. Your use of the Spotter Service following any changes to these Terms will constitute your acceptance of such changes. If you do not wish to continue using the Spotter Service under the updated Terms, you may terminate your account by contacting us. The effective date set forth at the top of this document indicates when these Terms were last changed.
Entire agreement
Other than as stated in this section or as explicitly agreed upon in writing between you and Spotter, these Terms constitute all the terms and conditions agreed upon between you and Spotter and supersede any prior agreements in relation to the subject matter of these Terms, whether written or oral.
Severability and waiver
Unless as otherwise stated in these Terms, should any provision of these Terms be held invalid or unenforceable for any reason or to any extent, the remaining provisions of these Terms will not be affected, and the application of that provision shall be enforced to the extent permitted by law.
Any failure by Spotter or any third-party beneficiary to enforce these Terms or any provision thereof shall not waive Spotter's or the applicable third-party beneficiary's right to do so.
Assignment
Spotter may assign any or all of these Terms, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or in part, nor transfer or sub-license your rights under these Terms, to any third party.

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